Opera Laboratories is awarded hospitality services for the Santa Maria del Fiore complex

An agreement between theOpera di Santa Maria del Fiore and Opera Laboratori was signed in early April in Florence. The agreement assigns to the latter the management of a series of services that are fundamental to the daily operation of one of the most important monumental complexes in the world: the Cathedral of Santa Maria del Fiore, Brunelleschi’s Dome, Giotto’s Bell Tower, the Baptistery and the Opera Museum.

Opera Laboratori, a company with a consolidated experience in the management of ecclesiastical property, thus assumes a central role in the care of the reception and enjoyment of the symbolic places of Florentine faith and art. It is a responsible assignment that falls in the wake of a cultural and spiritual mission: to restore centrality toHumanism through the beauty and truth contained in sacred architecture. The agreement calls for Opera Laboratori to manage a wide range of activities. These include operational support coordination, management of visitor services and access control, ensuring order and smoothness in the flow of hundreds of thousands of people who visit the complex each year. Also crucial will be the surveillance service, to ensure the protection of the monuments and the safety of visitors. Added to this will be the escort service for groups engaged in guided tours, an essential function in fostering a full and informed understanding of the artistic and spiritual heritage housed at the site.

In addition to the reception and assistance services, Opera Laboratori will also manage the luggage room and the Brunelleschi bookstore, the actual bookshop of the complex. The space is a place where the narrative of the site continues, offering in-depth tools, scientific and popular texts, as well as a selection of products inspired by the art and history of Florence Cathedral. Luggage storage, which is often overlooked in narratives related to cultural sites, is actually a critically important service for visitors. It allows easier and safer enjoyment of monuments, avoiding clutter and facilitating compliance with safety regulations. The agreement between Opera Laboratori and Opera di Santa Maria del Fiore could therefore represent a model for the future of cultural management in Italy.

Opera Laboratories is awarded hospitality services for the Santa Maria del Fiore complex

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